How do refunds work?

If a hired assignment is cancelled and eligible for refund, the held amount is returned to your payment method. Timing depends on your bank or card provider.

If work wasn't completed as agreed, message the Tasker in the app first. If you can't resolve it, use our support form with the task title and details — don't release payment until the issue is sorted.

Disputed tasks keep funds held until the situation is resolved.