Payments & refunds
Hiring, connection fees, releasing payment, tips, and refunds.
How do payments work when I hire someone?When you hire a Tasker, alt. charges the offer price plus any connection fee using your selected payment method (card, Apple Pay, Google…What is the connection fee?The connection fee is a flat $2.50 charged to Posters when you hire a Tasker. It helps keep alt. running and includes GST where applicable.…Why was I charged when the task hasn't finished?When you hire someone, we charge your payment method straight away and hold the money until the job is complete. That protects both sides:…How do I release payment?When the Tasker marks the job I'm done: 1. Open Activity (or the task) 2. Review the work 3. Tap Pay them 4. Optionally add a tip ($10,…How do refunds work?If a hired assignment is cancelled and eligible for refund, the held amount is returned to your payment method. Timing depends on your bank…
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